Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 words

Solving respectable Problem - Case Study ExampleBen Garishon,a senior loan officer with first national federal intrust ,the second largest institute in Wyoming does not really understand what morals be when relations with bank loans customers. This is proved by the fact that he puts the burden of the cost of trip to task the indirect of loan application on Dough Whitton, a loan applicant. Ben further states that loan customers were obliged to give prizes for annual fundraisers picnic. Shelby Grant, a loan officer feels that asking the customer to pay the cost of trip to assess the collateral and asking loan customers to contribute prizes to annual fundraisers as being unethical. As a result, Ben and Shelby are at loggerhead and this clearly brings out the fact that ethical standards when dealing with customers need to be assessed and a solution found to avoid confusion and misunderstanding.The point of contention to loan department inwardly the bank is whether it is ethical to transfer the cost and obligations of the bank to the customers which brings out the problem as lack of understanding of furrow ethics by members of staff..Input Loan department has been placing financial burdens to its customers on matters which the bank can throw out. This has raised ethical issue and has raised concern and misunderstanding between staff of the loan department. about members of the loan department such as Ben Garishon is resistant to change about the new ethical issues confront businesses. He fears that change in covering the cost of trips to assess customers collateral will be costly to the bank and that the bank will not enough money for charity if it do not induce the loan customers to contribute prize to annual fundraiser picnic. Andrew law states, You dont get creative by staying in the like place and that is why failure by the organization to change has been left behind in ethics related matter and this is the bone of contention between Ben and She lby. In the compositors case/ effect aspect of a problem, the cause of the problem is failure to put through ethics when performing business operations and this has several set up to the business, employees and the customers. According to the case, the problems are as a result of failure to accept changes in business ethics. The effrontery by Ben is that the business does not have to maintain ethical standards as doing so is likely to be costly to the business and since he is the senior loan officer, his decision are the best and does not sum up the opinion of other members. Due to this fact, disagreement will arise between the members of the staff which is likely to cause disappointments to the customers as in the case where Shelby Grant refused to call customers to contribute prizes in fundraising picnic and his refusal to go and gauge loan collateral. These problems can be solved through dialogue and constant education on changes in business ethical trends within organizati ons.SolutionThe best solution to tackle the ethical problem within the organization is through educating the staff about the importance of maintaining ethical standards within the business and allowing dialogue among variant officials within the organization to iron out contentious issues and reach an amicable consensus on why and how to apply different ethics in business. Through education and dialogue, different view points will be considered and a solution obtained to ensure that all members comply with modern business ethical standards. This will also arouse consultation before all decision is made.Swot analysis of educating staff on ethics efficacy Through ethics education, members of staff will be taught new information about ever ever-changing ethical trends in business cycle and so they will be able to cope with any change without much problems.Weakness Since ethical issues within the organization are varied and ever-changing, education carry to be time consuming and mos t aspects of ethics are not likely to be covered.Opportunities breeding will arm the staff with business ethics that will